Eastover Collection products are warrantied for ninety days of delivery to be free from defects in material and workmanship. Please see our complete Terms and Conditions link below for more information.

If you should notice any damage or defects, please notify in writing as soon as possible and before attempting any repairs. Include with your email a detailed description of the defect, photographs, and proof of purchase. If we determine that the claim is in accordance with the terms of the warranty, we will repair or replace the defective material or will refund the original purchase price.

Eastover Collection is not liable for labor and/or removal costs connected with the claim. Replacement product will be provided as close to the original as possible, although it is not guaranteed to match completely. In the event of repair or replacement, the original warranty will apply to the repaired or replaced portion of the product and will extend for the balance of the warranty period in effect at the time the material proved defective.

This warranty is void if any of the following occurs: I) Improper installation and/or failure to abide by the installation guidelines; II) Movement, settling, distortion, or collapse of the ground or supporting structure on which products are installed; III) Any chemicals or spray used on a nearby structure or landscape which could have settled on the product; IV) Naturally occurring casualties including impact of objects, earthquakes, tornadoes, hurricanes, lightning, flooding, or acts of God; V) Improper handling or storage, neglect or misuse of the products either by the Buyer or third parties; VI) Any objects falling on the product or any objects or coming into contact with the surface of the Product; VI) Adverse effects of air pollution; and, VIII) Normal weathering of exterior surfaces.

For Custom Products, Window Boxes or Vertical Accents, please use a professional who can ensure that the product is securely installed.

If damage occurs during transit, please refer to our Shipping Policy link below.